Located steps away from the Capitol, Pennsylvania Interactive (PAI) connects people to government services through convenient apps, online services and mobile-friendly websites.
PAI's services make it easier for residents and businesses to interact with government.
Here's how we use technology to enhance the lives of Pennsylvanians.
PAI, based in downtown harrisburg, works with the Commonwealth to provide a variety of digital services. Since 2013, PAI has partnered with more than 48 Commonwealth agencies and offices to launch more than 75 new applications and websites in Pennsylvania.
"Our project was very well managed, and our project manager kept us on track to meet our completion date. It was a very positive experience."
NIC Inc. - PA Interactive's parent company - has more than 24 years of eGovernment experience as the leading provider of government websites, convenient online services and secure payment-processing. Since 1992, NIC's award-winning innovations enable citizens and businesses to use the latest technology to interact with the government for things such as transportation and driver services, hunting and fishing licenses, online vital records and mobile apps.
Developed more than 11,300 online services across the US and more official government mobile applications than any company in the United States.
An expert in secure payment processing. In 2015, NIC securely processed 300 million total transactions.
More than 600 eGovernment awards recognizing innovation.
PA Interactive developed, supports, and manages the state's official website, PA.gov.2.1 million people visit PA.gov each year.
PAI's developers and creative experts have generated more than 75 applications and websites for the Commonwealth. PAI works to improve online users' experiences by enhancing functionality and accessibility. Easily accessable on an array of devices, all of PAI's award-winning work focuses on responsive design and creates an optimal experience for all users.
PAI is here to help.
After a project launches, agencies can count on PAI for valuable training and customer service. Need service or support? For Service Requests or to report an incident, simply email or call us:
Submit a service ticket 24/7 via email to PAhelp@egov.com
Call us weekdays 8 a.m. to 5 p.m., excluding holidays: (717) 773-4750
NEED ADDITIONAL TRAINING OR RESOURCES?
More than 400 state employees have benefitted from PAI-administered trainings. In addition, PAI has a free training website that agencies can access at training.pa.egov.com. On the training site, agencies can:
Sign up for free in-person trainings
Find resources on accessibility and best practices
Access editing software
Watch free training videos online
Leave feedback for PAI
WHAT PEOPLE ARE SAYING ABOUT OUR TRAININGS:
"The instructor was very good - clear and understandable."
"The instructor was knowledgeable and made the class feel comfortable."
30 N. Third Street, Suite 200, Harrisburg, PA 17101 Call (717) 773-4750 or email PAhelp@egov.com